Conditions of use

Conditions of Use

GENERAL CONDITIONS OF SALE ONLINE JEWELERS ANDIJOR, SALVÁ SEGURA, SL. GROUP

 

1. Terms and conditions.

 Please read the terms and conditions carefully before using Andijor.com (the Site). Using and buying on our website, you accept the terms and conditions described below. As the terms and conditions may be updated from time to time (for example, to reflect changes in technology, our business model, the capabilities of our system or the laws and regulations), we recommend you visit this page regularly to take note of any changes that may be in the terms and conditions.

 

2. Object.

 These general conditions of sale govern the online sale of products offered to the customer by Salvá Segura, SL. CIF: B-46690475, registered in the Register of Valencia Volume 2769 Folio 1 General 85 Page V-1287. through www.andijor.com SHOP (hereinafter Products) and offered for sale through technical means there built for that purpose (hereinafter the Service), and complete, as they do not oppose them, the covenants set forth in the corresponding electronic purchase order (hereinafter, the Purchase Order).

 

3. Places of delivery.

 Currently ship orders to Spain (Peninsula and Balearic Islands.) And EU

 

4. Deadlines and delivery costs.

 

 We offer the following shipping methods:

  ♦  Peninsula and Balearic Standard (4-7 business days)

 You will receive your order within 4-7 full business days. We consider business day on weekdays from Monday to Friday, except public holidays marked on the calendar.

 The Standard Shipping cost is € 7.00

 The reimbursement payment method carries an additional cost of 3% of the invoice amount excluding the shipping costs.

  ♦  European Union (10-15 working days)

 You will receive your order within 10-15 full business days of the items we have in stock. We consider business day on weekdays from Monday to Friday, except public holidays marked on the calendar.

 The Standard Shipping cost is € 25.00

 The purchaser is only supported for Spain in the peninsula.

 

5. Shipping.

 All parts will be shipped and packaged for gift estuchadas with its corresponding purchase ticket issued in Spanish. If you would like further bill in your name you must provide your tax data such as full name, ID or VAT number, address, etc.

 

6. How I can return items? Our return policy.

 You have 7 days from receipt of your package to communicate your desire to return and send the items to return. Outside this period the return will be rejected.

 Exceptions to the right of withdrawal.

 As an exception, the right of withdrawal shall not apply in the following cases:

  (a) In the case of products that have been used.

  (b) In the case of products involved in personal hygiene (eg Percing ...).

 

6.1. These are the steps to take:

   1.-  Mandatory pre-process before shipping.

 Contact for email ANDIJOR info@andijor.com or phone 96 363 01 01 - 96 363 02 02:

♦ Invoice number.

♦ List of pieces that want to return (code units).

♦ And one of the three reasons we said back then:

    A.- Order erroneous.

    B.- Defective Item.

    C.- I do not like.

   2.- Packaging of goods.

  The pieces should be submitted in a sealed package, in perfect condition and packaged separately without rubbing or damage and if possible in their original packaging as you received it. We will expedite the processing if accompanied by a copy of the sales receipt.

   3.- Form of transport.

 The parts must be shipped prepaid. No shipments will be received freight collect.

   4.- Refund of payment

 Once we receive your package in our warehouse, it will take a few days to check and process your return. Once controlled and correct, proceed to the payment back to the same card with which you made the payment. In the case of not meeting these requirements the goods will be returned to sender.

   5.- For any questions or concerns:

 Contact our office by mail: info@andijor.com or call 96 363 01 01 for receiving information.

 At points 1 and 2 the shipping cost will be borne by Salvá Segura, SL In the event of removal for cause three shipping cost will be charged to the customer.

 Salvá Segura, S.L. not responsible for the goods until they reach your warehouse.

 To change your item for another size or another article, will have to make the return and make another new order.

 Products bearing seals must be returned with this band, without removing it.

 

7. Availability and validity of the offer.

 We strive to take stock of all the items offered on the website. In case you ask us products that are not in stock, we reserve the right not to accept the offer. You will be informed by email and any payment, of course, be returned.

 Prices and offers listed on the website are correct at the time they occur, unless other specific terms on the website indicate otherwise. Errors can occur in prices, spelling errors and other mistakes.

 During the order confirmation process, verify prices. If the correct price is lower than our stated price, you will be charged the lesser amount. If the correct price is higher than the price listed on our website, we will contact you. If we can not, we will reject your offer and we will notify you by email.

 

8. Orders.

 To shop in andijor.com must be at least 18 years of age and possess a credit card accepted by us. If you have not reached 18 years of age, you have the legal right to buy in andijor.com.

 You have the right to return your order, without penalty and without justification within 7 days from the day after product delivery. (See the chapter on our return policy, to know how to do it.)

 We may reject an offer or cancel a purchase at any of the following situations, without being liable for any damages or costs. I’ll notify you by email before any action to try to resolve the problem and return any payment made to us without deduction:

  ♦  Your payment information is incorrect or unverifiable.

  ♦  Your order may have been made for fraudulent purposes, or in relation to a crime or other illegal activity.

  ♦  There was an inadvertent error in the Web site, for example a payment error, etc..

  ♦  We have reason to believe that you are not of age.

  ♦  Do you live in one of the countries included in ao ship could not deliver the order at the address provided by you.

 By placing an order on our website, we make an offer to purchase the products you have selected on these terms and conditions. We can accept or reject the offer at our discretion.

 We can only accept offers that are made through our website or by phone through our customer service. We can not accept orders by mail or fax.

 

8.1. At what point in the ordering process you undertake to make the purchase?

 By the time you click Checkout after receipt and displayed on your screen, you agree to make the purchase, however, please see the Returns section..

 The cart that is displayed on your screen is an automated recognition means that we have received your offer to purchase. However, recognition does not mean that we have accepted your offer, and we reserve the explicit right to reject your offer after receiving automatic recognition.

 If you made a mistake when ordering, please contact our Customer Service team (Phone: 96 363 01 01 or, mail: info@andijor.com) who will be happy to help you. However, please make sure you always check your offer before ordering. Before sending your order, you have the ability to edit all the information you entered as the shipping address or billing information, or credit card, or change or delete items in your shopping bag.

 

9. Check Fraud.

 In order to protect our customers and maintain the security of buying online, we can perform checks of the data provided by you when placing an order. These controls may include address verification and payment method to prevent fraud.

 

10. Methods.

 We accept the following payment methods:

  ♦  MasterCard

  ♦  Visa

  ♦  Paypal

  ♦  Reimbursement (for purchases not exceeding €130)

 Please note that we can not accept payment methods not specified above. If you try to pay with any other method, we will not be responsible for the loss of your payment or any other damage caused by your action.

 

11. Verification number credit card.

 To keep your own security and prevent fraud, you will be prompted to enter your card verification number (CVV) to pay by credit card. You can find the 3-digit number on the back of your credit card. Usually on the right of your credit card number.

 In payment through PayPal account or service, the user will be redirected to PayPal’s official website to introduce the method of payment and the necessary data for the effectiveness of payment.

 In any case, for each purchase, you must provide the requested information will be processed through secure payment gateways on-line (See section secure shopping) because Andijor Jewelers does not save data bank on one Registered User’s Account once confirmed and completed the purchase.

 

12. Payment Processing.

 The payment processing is the responsibility of the bank, Andijor.com neither has nor store any of your card.

 

13. Prices and taxes.

 All product prices , shipping costs and other services include IVA . Shipping charges are added per order . Please see "Terms and Delivery Costs " for more details on the costs in your specific country. Always tell you the total price, including all taxes and other costs such as fees and any costs of delivery.

 The prices displayed on the website are those applicable at the time of purchase. Prices may be subject to change without notice , but changes will not affect orders which we have accepted . We strive to avoid errors in information, but please note that errors in prices, spelling and others may occur from time to time . During the order confirmation process verify prices . If the correct price is lower than our stated price , you will be charged the lesser amount . If the correct price is higher than the price listed on our website , we will contact you . If we can not , we will reject your offer and we will notify you by email.

 

14. Jurisdiction.

 The parties, as to jurisdiction, subject to the provisions of existing legislation to clarify few questions about interpretation and enforcement of the contract may arise.

 

15. Addresses.

 For communication purposes , Salvá Segura, SL. designates the following address :

Salvá Segura, SL.
www.salvasegura.com
Arzobispo Fuero, 52 46110 Godella (Valencia) - Spain
Teléfono: 963 630 101/202
Fax: 963 638 853

Email: info@andijor.com

 The package refers to effects will Salvá Segura, SL. Customer address for communication purposes will in each case be designated in the appropriate order.

 

16. Customer Service.

 To express any opinion, suggestions or doubts , users can contact the Customer Service of Salvá Segura, SL.:

 - By e- mail to info@andijor.com 

 - By phone 0034 963 630 101 Customer Service.

 

17. Applicable Law.

 These general conditions are governed by Spanish law.